IT Services & Support
Our years of experience in the industry has seen us support a vast range of businesses, many running their own, industry specific software packages.
Technology in the workplace is changing rapidly. We put together a group of IT services that are specifically designed to keep your business running smoothly. No matter if you work in office or remotely from home.
Core IT Service Package
The Core IT Package is a necessity for all business. We have put together a collection of must have services into one package to keep your computers secured, updated and always running at peak performance.
24/7 Monitoring / Daily Health Checks
Daily automated scans to verify the status and health of your systems. Monitor your connections, system health and antivirus/malware status 24/7.
Patch Management
Part of the job of keeping your network safe is to diligently and regularly apply patches to all of the software that interacts with your IT environment. If you have many workstations and servers, patch management can quickly get very complex – and possibly expose your system to sluggish performance and serious security risks.
Proactive Maintenance
There are a number of frequent, mundane and time-consuming jobs performed on a regular basis which soak up both time and resources that could otherwise be spent dealing with more pressing issues.
Rather than carry out these jobs manually, we have incorporated the ability to automate them through scripting and automation. (Windows, Linux and Mac computers).
Virus/Malware Protection
Managed Antivirus can help your system proactively stay ahead of all malware threats, both known and emerging. Managed Antivirus not only keeps your network’s security up-to-date with protection against the latest known threats by using traditional signature-based protection, but it also protects against new viruses by using sophisticated exploratory checks and behavioral scans of your system.
Workstation Document Backups
Backups of the key user files on Windows or Mac workstations and laptops to ensure that if the unexpected happens (ransomeware attack, lost laptop or other emergency) documents are safe and restored in moments.
Fully automated protection for all key user files based on their extension including Word, Excel, PowerPoint, CSV, PDF, and more.
For a more comprehensive backup solution we also offer a cloud-based backup solution at an additional cost.
Help Desk
Our years of experience in the industry has seen us support a vast range of businesses, many running their own, industry specific software. With our help desk service your employees can contact support whenever they are experiencing an issue or having difficulty performing their duties.